Question 1

Straw - What is Eco Please straw made of?

Accepted Answer

Straw - Eco Please Straw is made from 100% Bamboo Fiber mixed with Bio-Resin, the most natural and Eco friendly material ever. NO PLA or Plastic are used in making our products.

Question 2

Straw - What does it feel like?

Accepted Answer

Straw - Eco Please Straw is flexible just like the plastic ones, not soggy, perfect for customers who like to chew their straws.

Question 3

Straw - Is it safe to use with hot drinks?

Accepted Answer

Straw - Eco Please Straw temperature resistance of -20~100°C. One Straw for All Drinks!

Question 4

Straw - How long does it take to biodegrade?

Accepted Answer

Straw - Once it is thrown to the nature where there are microorganisms, it will naturally degrade  within 90 Days depending on the condition.  You can try it yourself at home! See the changes every month and be amazed!

Question 5

Straw - Is Eco Please Straws Certified?

Accepted Answer

Straw - Yes it certainly Is. Eco Please Straw have SGS and FDA Certificate to ensure the safety of the product. But not only that we’ve also been certified by TUV Rheiland that it can fully decompose in a natural environment.

Question 6

Straw - What  is the shelf life of the straws?

Accepted Answer

Straw - Because we’re made of 100% natural material our product does not last forever, unlike plastic. Eco Please Straw can last for up to 2 years when stored in room temperature with low humidity .

Question 7

Straw - What is the minimum customised order for Eco Please Straws?

Accepted Answer

Straw - For customised orders, which include your own logo in wrap paper, Minimum Order Quantity (MOQ) Will be 200,000 PCS. Currently our straws are all wrapped in paper, but we are working on a better option that does not require to cut our precious trees

Question 8

Straw - Do you accept small quantity orders?

Accepted Answer

Straw - Yes, we provide a trial order to give a chance for you to try the product. This order can only be done once and afterwards we will require a minimum order. Please contact us directly for more details.

Question 9

Cutleries - What are Eco Please cutleries made of?

Accepted Answer

Cutleries - Eco Please cutleries are made from 100% Bamboo Fiber mixed with Bio-Resin, the most natural and Eco friendly material ever. NO PLA or Plastic are used in making our products.

Question 10

Cutleries - What are Eco Please cutleries Temperature Resistance?

Accepted Answer

Cutleries - Eco Please Cutleries temperature resistance of -20~100°C. So don’t worry about eating hot soups or whatsoever again!

Question 11

Cutleries - Can I reuse ecoplease cutleries?

Accepted Answer

Cutleries - YES PLEASE!! Because of the durable ability of our cutlery, we recommend you to reuse it more than once but remember to discard it appropriately once you see some form of degradation on the cutleries.

Question 12

Cutleries - How long does it take to Biodegrade under a natural environment?

Accepted Answer

Cutleries - Once it is thrown to the nature where they are micro-organism, it will naturally degrade within 365 Days. You can try it yourself at home! See the change every month and get surprised!

Question 13

Cutleries - Is Eco Please Cutlery Certified?

Accepted Answer

Cutleries - Yes Certainly Is. Eco Please Straw have SGS, FDA Certificate to ensure the safety of the products. But not only that Eco Please straws have also been certified by TUV Rheiland that it can fully compost in the natural Environment.

Question 14

Cutleries - How Long is the shelf life of the cutlery?

Accepted Answer

Cutleries - Eco Please cutlery can last for up to 2 years if it's stored properly. Store it in a room with mild temperature and low humidity.

Question 15

Cutleries - What is the minimum customize order for Eco Please Cutlery?

Accepted Answer

Cutleries - For customize order which includes your own logo MOQ Will be 500,000 PCS.

Question 16

Cutleries - Do you accept a trial Order?

Accepted Answer

Cutleries - Yes, We accept trial orders with small quantities.

Question 17

Cups - What is Eco Please Container made of?

Accepted Answer

Cups - It is made of natural sugarcane fiber which is called “Bagasse”, Known because of the quality of containers that are food grade, free of Chemical Substances and toxic chemicals.

Question 18

Cups - Can we use the container for microwave, oven or put it in the fridge?

Accepted Answer

Cups - Yes, You can microwave your food with our container and not only that but you can directly bake your cake using our food container up to 200°C ! It is also freezer Safe.

Question 19

Cups - What is the temperature resistance of Eco Please Container?

Accepted Answer

Cups - You can store food up to 140°C and down to -0.5°C.

Question 20

Cups - Is it possible to pour liquid in Eco Please Containers?

Accepted Answer

Cups - Certainly is! Our Eco Please Containers are designed to store liquid items such as oil, soups, water and etc.

Question 21

Cups - How many colours do you have?

Accepted Answer

Cups - Each type has 2 different colours - white and natural colour.

Question 22

Cups - How long does it take to biodegrade under natural environments?

Accepted Answer

Cups - Once it was thrown to the nature where they are micro-organism, it will naturally degrade within 90 days. You can try it yourself at home! See the change every month and get surprised!

Question 23

Cups - How long is the shell life of Eco Please Container?

Accepted Answer

Cups - The shelf life is up to 2 years. Store in a room temperature preferable (25°C and not more than 40°C) and low humidity Space. High humidity or contact with water can affect the quality of our container.

Question 24

Cups - Can we customize our own container?

Accepted Answer

Cups - No, we do not accept size customization, but we can custom your logo in the products.

Question 25

Cups - What is the MOQ Of Eco Please Container?

Accepted Answer

Cups - MOQ For our Container are 100 Pcs and multiples of 100 Pcs.

Frequently Asked Questions